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FAQ
Frequently asked questions
General
We offer FREE delivery to Lakeville, Farmington, Burnsville, Apple Valley, Eagan, Savage, Bloomington, St. Paul, Minneapolis, Prior Lake, Rosemount, Richfield, Edina, and Maplewood.Live outside our free delivery area? No problem! After you place your order, we’ll contact you to confirm availability and let you know if an additional delivery fee applies to your city.
Yes, we do! We’d love to help you create a piece that’s just right for your home.Whether you’re looking for a specific style, size, color, or type of furniture, reach out to us at mariah@purplecowfurniture.com with a little information about what you’re looking for. We’ll contact you to discuss your ideas, available options, pricing, and timeline.Have a piece you already own that needs a new look? Reach out to us about that, too!
Yes! We use VOC-free paints, stains, and finishes on our furniture, so you can feel confident bringing your piece into your home. Our finishes are selected to minimize harmful fumes and off-gassing while still providing a beautiful, durable finish designed for everyday use.We believe refinished furniture should not only look good, it should feel good to have in your home, too.
Yes! Every Purple Cow Furniture piece is completely unique. Because we work with previously loved furniture, no two pieces are exactly alike. Each one is thoughtfully selected, restored, and refinished with its own combination of colors, stains, hardware, and details.That’s what we love about refinished furniture - you’re bringing home something with character, history, and a new story to tell, rather than something mass-produced.
Most furniture is delivered within 5–7 business days of purchase. Once your order is confirmed, we’ll reach out to coordinate a delivery day that works for you.We’ll keep you updated along the way so you know exactly when to expect your new piece!
We take great care when transporting every piece, but if your furniture is damaged during delivery, please contact us right away. We’ll work with you to make it right, whether that means repairing the damage, replacing the piece when possible, or finding another solution.We want you to feel completely confident purchasing from Purple Cow Furniture from the moment you order to the moment your piece arrives.
We accept all major credit and debit cards through our secure online checkout. We also work with Paypal and Venmo. Payment is due at the time of purchase to reserve your one-of-a-kind piece. For custom furniture projects, we’ll provide payment details and any deposit requirements when we discuss your project.
Possibly - and we think that’s part of the beauty! Because we work with previously loved furniture, some pieces may have small variations, marks, or signs of their past life that add to their unique character.Every piece is carefully inspected, repaired, prepped, and refinished before it reaches your home. We embrace the charm and history of each piece while making sure it’s beautiful, functional, and ready for its next chapter.
Yes! If you already own a piece you love but it needs a fresh look, we can work with you to refinish and transform it to better fit your home and style.Looking for something specific? We can also help source a piece for you based on the size, style, function, and overall look you have in mind, then customize it just for you.Email us at mariah@purplecowfurniture.com with a few details about what you’re looking for, and we’ll reach out to discuss options, pricing, and next steps.
Yes, absolutely! We’re always looking for quality furniture that deserves a second life. We gladly accept furniture donations and may even pay up to $50 per piece, depending on the item.Have something you’d like us to take a look at? Simply fill out our Furniture Pick-Up Request Form, and we’ll review your piece and get back to you about next steps and pick-up.
A “Purple Cow” is a metaphor for something remarkable, unexpected, and impossible to overlook - something that stands out from everything else around it.That’s exactly what we believe furniture should be. Instead of mass-produced pieces that look like everything else, we transform forgotten furniture into unique, beautifully refinished statement pieces with character and personality.Because your furniture shouldn’t just fill a room. It should stand out!
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